The next step, after installing the CarryMap app on your device, is to download the mobile map to you device(s)

We have outlined below a step-by-step procedure to download and install the map data file on up to three of your devices.

In general, these instructions apply to most devices, but dependent on the version of the operating system software and age of your device, they may vary.  For example, an iPhone SE is different than an iPhone 11 pro. Make sure you have updated your device's operating system to the most current version.  The app may not function properly on outdated systems.

Good internet service is needed for the “one time” download of the map data per device.
Do not use a cell signal or cell WIFI hotspot.  Download will be extremely slow and subject to disruption. Once loaded, the map can be read without WIFI or cell service.

Common to all devices: 

  1. Open your browser (see **noted below) and return to, login and your My Account page will open.

  2. On the left side, in the Dashboard, click on Orders.

  3. Your order(s) will appear on the right side of the page. Look for the most recent date.

  4. At the end of the order row, click on View to open the details of your order.

  5. Beneath the name of the State you will see Download: Download Now and just below the Password: needed to open the map file with the CarryMap app.

  6. Write down the password then click on Download Now.

IOS Devices: (see ** below)

  1. Dependent on your version of IOS (Apple operating system) you might be asked a second time to confirm the download.

  2. How the download progress is displayed on your phone’s screen varies dependent on the IOS version on your phone. On IOS 12.0 or newer, a blue circle with a down pointing arrow inside will appear and a tiny blue line will move from left to right just under the circle as the download is in progress. Tap on the circle to view the download progress  Be patient as some of the map data files are large.  Dependent on your internet speed and your WIFI strength, the download can take several minutes.  
  1. Once the download is complete the progress disappears. 
  1. Log out of your MyAccount and locate the files icon on one of your iPhone screens.

  1. Tap on the files icon and your iCloud Drive window should open (if you have previously downloaded files to your phone).  If not, the Browse window will open and under Locations, click on iCloud Drive. The iCloud Drive window will open, displaying a download folder. Click on it. 
  1. Locate the map data file and press on the area just above the file name that looks like a sheet of paper with the upper right corner turned down and a drop-down menu appears.

  2. At the bottom of the drop-down menu, tap on Share and across the screen you will see a line of icons. Scroll the line to the left until you either see the CarryMap app icon or at the far right end a box with three horizontal dots that reads More.  If the CarryMap app appears, tap on it (skip to step 9), if not, click on More and the Apps window opens.

  3. Within the Apps window, scroll until you see Copy to CarryMap.  Tap on it.
  4. A dialog box opens asking if you want to save to home directory, tap Yes.

  5. The CarryMap app will open and you will be prompted to input the password you wrote down.  Click OK and the map will appear as a faint image. Once the map is unlocked you should not have to enter the password to open the map next time you open CarryMap.

  6. Gently tap on the plus button and the screen will zoom in and you can verify the map is the State you wanted.

Android Devices:

  1. The download progress can be viewed by noting the movement of a downward arrow in the upper left-hand corner of the screen and/or by the pulsating downward arrow in the lower left corner of the screen. Next to the name of the file being downloaded is a “details” link.  Taping on the link will show the progress of the download and approximate time remaining. In some iPhone models the download progress is displayed at the bottom of the screen with a pulsing downward pointing blue arrow and details hyperlink. Press on details and the Downloads screen opens and you will see the file name and progress. When the download is complete, a black page icon appears next to the file name.
  2. Tap on the name of the data file. A message pops up asking if you want to save the file to the application folder. Tap on OK. 

  3. Pop up will ask you to save to Home directory.  Tap OK.

  4. Enter the password you wrote down previously.

  5.  Gently tap on the plus button and the screen will zoom in and you can verify that the map is the State you wanted.

Windows devices:

  1. We recommend you use Chrome. The download progress is displayed in the lower left corner of the screen indicating the approximate time until completed. A large file, can take over 5 minutes even with a download speed of 26 Mbps.

  2. Upon completion of the download, tap on your Files Explorer icon, locate the download folder, tap on downloads, then tap on the map data file.

  3. The CarryMap window will open. Enter the password you wrote down previously.

  4. Gently tap on the plus button and the screen will zoom in and you can verify that the map is the State you wanted.

If you have trouble working through these steps, please submit a support ticket or call us at: 906-767-0045.